Connect with Expert Residential HVAC Services

By accessing emerghvac.com (“Website”), operated by Emergency HVAC, or submitting a service request with your personal and address information, you agree to these Terms of Service. If you do not agree, do not use the Website.

Emergency HVAC is a lead generation platform designed to help homeowners connect with independent local HVAC (Heating, Ventilation, and Air Conditioning) professionals. We do not perform HVAC work, do not employ technicians, and do not supervise or control contractor activities. By submitting your information (Name, Address, Zip Code), you authorize Emergency HVAC to match you with third-party service providers in your area.

We do not warrant, guarantee, or verify the quality, safety, legality, or outcome of any work performed by contractors connected through our Website. Your use of any contractor or service provider is at your sole risk and discretion.

It is the sole responsibility of the homeowner to verify that the hired contractor furnishes the necessary licenses, insurance, permits, or certifications required for the HVAC work being performed. Emergency HVAC does not verify contractor credentials and does not represent that any listed contractor is licensed, insured, or qualified.

Any persons depicted in photos or videos on the Website are actors or models and are not affiliated contractors. Images are for illustrative purposes only and should not be interpreted as representations of real service providers.

You are responsible for evaluating, interviewing, and selecting any service provider. This includes confirming qualifications, reviewing prior work, agreeing to pricing, and ensuring the contractor meets all safety and legal requirements before work begins.

Emergency HVAC and its owners are not liable for any damages, losses, injuries, disputes, or defects arising from contractor work, contractor actions, scheduling issues, property damage, or anything related to the services you obtain from a provider. Our total liability for any claim related to Website use shall not exceed $1.

Information provided on the Website is for general informational purposes only. It does not constitute professional, legal, or technical advice regarding heating or cooling systems. You should consult a qualified HVAC professional for specific guidance.

Submitting a service request does not guarantee that a contractor will accept the job, contact you, or be available at your preferred time. Any scheduling, pricing, or agreements are strictly between you and the contractor.

All Website content—including text, images, graphics, and trademarks—is owned by Emergency HVAC or used under license. You may not reproduce or distribute any content without written permission.

You agree to indemnify and hold harmless Emergency HVAC, its affiliates, and its owners from any claims, losses, damages, liabilities, or disputes arising from your interaction with contractors or your use of the Website.

These Terms shall be governed by and interpreted in accordance with the laws of the United States. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall first be addressed through good-faith negotiations between the parties. If the matter cannot be resolved informally, the dispute shall be submitted to binding arbitration conducted in accordance with applicable federal arbitration laws and rules. By using this Website, you agree to waive any right to participate in a class action or jury trial. Nothing in this section limits either party’s ability to seek relief in a court of competent jurisdiction for matters related to intellectual property rights or unauthorized use of the Website.

We may update these Terms at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us at: support@emerghvac.com

This Privacy Policy explains how emerghvac.com (“we,” “our,” or “the Website”), operated by Emergency HVAC, collects, uses, stores, and protects your personal information. By using this Website, you agree to the practices described in this Policy. Our service is designed solely to assist homeowners in connecting with independent local HVAC service providers.

We collect your First Name, Last Name, phone number, Street Address, and ZIP code. This information is collected voluntarily when you submit a service request form. It is used to identify your specific service location and to connect you with independent local contractors capable of serving your area.

We use the information we collect to:

• Connect homeowners with independent local HVAC service providers;
• Facilitate the scheduling of service estimates or repairs;
• Respond to inquiries and provide customer support;
• Improve Website performance and user experience;
• Send service-related communications;
• Prevent fraud, enhance security, and comply with legal obligations.

We may share your information (including Name, Phone, and Address) with independent contractors or service providers solely for the purpose of fulfilling your service request. These contractors are not employees of emerghvac.com, and we do not warrant or guarantee their work. We may also share information when required by law, to protect our rights, or in connection with a business transfer.

The Website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these third parties. We encourage users to review the privacy policies of any third-party services they engage with.

We do not use cookies, pixels, or similar tracking technologies on the Website. No tracking or data collection methods are employed to analyze traffic or personalize user experiences.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.

This Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us so we can remove it.

Depending on your location, you may have rights to access, update, or delete your personal information. You may also opt out of certain communications by contacting us directly.

If you access the Website from outside the United States, you understand that your information may be processed and stored in the U.S., where privacy laws may differ from those in your jurisdiction.

emerghvac.com is a free service to assist homeowners in connecting with local, independent contractors. We do not control, endorse, warrant, or guarantee any work performed by service providers. Homeowners are solely responsible for verifying licenses, insurance, and qualifications of contractors they choose to hire. Actors or models may appear in photos or videos on the Website and are not contractors listed on emerghvac.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of those changes.

If you have questions about this Privacy Policy or wish to submit a request regarding your personal information, please contact us at: support@emerghvac.com.